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Home / FAQ

Frequently Asked Questions

  • How long will it take to get a reply after we send you an inquiry?

    We will respond to your inquiry within 2 business hours during workdays.

  • Are you a direct manufacturer or a trading company?

    We are a factory with independent R&D and production capabilities. We also have our own international trade department, and we produce and sell our own products.

  • How does your company guarantee product quality?

    We will conduct corresponding inspections after each process. We will inspect the shipped products according to customer requirements and international standards.

  • What products can you provide?

    We mainly produce high and low voltage circuit breakers, frame circuit breakers, molded case circuit breakers, miniature circuit breakers, and other high and low voltage circuit breakers.

  • What are the main application areas of your products?

    As an important protective device in the power system, circuit breakers are widely used in power transmission and transformation, generators, substations, and other fields. Specific applications include: 1. Circuit breakers in power transmission lines: used for the opening and closing operations of medium and high voltage transmission lines to ensure the safe and reliable operation of the lines. Circuit breakers can quickly cut off fault currents and restore normal power supply after the fault is removed to ensure the stable operation of the power grid. 2. Generator circuit breakers: used to connect generators to the power grid, and can isolate the generator from the power grid in case a generator fails, protecting the safety of the generator and the power grid.

  • Can you make customized products?

    Yes, we support customized products. We develop and produce products according to the drawings or samples provided by customers.

  • What is the payment method?

    When quoting, we will confirm the transaction method with you: FOB, CIF, CNF, or other methods. For mass production, we usually accept a 30% advance payment first, and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T; of course, L/C is also acceptable.